Medical Receptionist II


We re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you ll feel our supportive community every step of your day, especially the tough ones. We re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

Greets and appropriately directs patients via phone calls or direct contact. Schedules appointments and updates demographic information, checks patients in and out. Maintains waiting room. Performs general clerical duties as needed. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

  • Answers and screens telephone calls, verifying appointments, routing calls and/or taking messages appropriately.
  • Schedules appointments.
  • Greets and checks patients into computer, takes or updates patient demographic information as needed.
  • Checks patients out, taking co-pay, coding and entering visit information into computer.
  • Maintains waiting room.
  • Performs general clerical duties as needed, which includes, but not limited to: processing mail, making copies as requested, filing.
  • Obtains and verifies referrals and pre-certifications as per department and insurance company policy.
  • Orders office supplies as needed and/or directed.
  • Calls in prescriptions to pharmacy as directed.


Because you re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That s why you ll bring to your role the right set of qualifications:

  • Requires high school diploma or equivalent.
  • Minimum of two years medical receptionist experience.

We ll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a top 100 places to work. We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We re also collaborative and are not afraid to do a little extra to deliver excellent care that s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

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