Practice Manager I


We re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you ll feel our supportive community every step of your day, especially the tough ones. We re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

Responsible for the day-to-day operations and management of at least one business unit with up to five providers and revenue up to 1. 5 million. Provides leadership, direction, growth and administration of operations to ensure accomplishment of objectives. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

  • Directs, supervises, and coordinates specific functions and activities of clinic to include provider schedules, clinic staffing and, utilization of facilities and maintaining equipment and supplies.
  • Works with Finance and Operations leader in the preparation, administration and monitoring of clinic budget.
  • Supports Mercy initiatives and is a champion for change.
  • Enforces Mercy and Clinic policies and practices.
  • Interacts with medical and administrative staff to ensure compliance with standards and regulations. Ensures compliance with regulations and with clinic standards of quality patient care.
  • Corresponds with Risk Management regarding legal issues as needed.
  • Responsible for clinics cash receipts process including daily bank deposits and quality control measures.
  • Develops and fosters a clear and concise communication plan to ensure the timely and effective flow of information and resolution of concerns or complaints.
  • Leads regular huddles, staff meetings and formation activities.
  • Accountable for patient, co-worker and physician satisfaction.
  • Collects data, prepares reports, analyzes statistics, and answers correspondence


Because you re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That s why you ll bring to your role the right set of qualifications:

  • High school diploma or completion of GED required (Bachelor degree preferred)
  • Must have a minimum of one or more years of administrative or clinical experience in medical setting or must have two or more years of experience in supervisory or management role.
  • Skill in exercising initiative, judgment, problem-solving, and decision making.
  • Ability to analyze and interpret complex data.
  • Ability to research and prepare comprehensive reports.
  • Ability to monitor quality control standards.
  • Ability to communicate clearly
  • Knowledge of healthcare administration and clinic philosophy and policies and operating procedures.
  • Knowledge of fiscal management systems and techniques.
  • Knowledge of human resource management practices including supervision and staff development.
  • Knowledge of governmental regulations and reimbursement requirements.
  • Knowledge of business logic of physician practices specific to particular clinic.

We ll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a top 100 places to work. We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds for benefit eligible coworkers. We re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We re also collaborative and are not afraid to do a little extra to deliver excellent care that s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Don't Be Fooled

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