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L2 Desktop Support Engineer

Description:

We are looking for a L2 Desktop Support Engineer for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.

Responsibilities:

Responsible for the overall enterprise-wide performance, effectiveness and efficiency of end user computing devices.

Manage the technology lifecycle by facilitating the installation, configuration and optimization of hardware and software in an IT infrastructure.

Performs troubleshooting of hardware, tools and applications problems, and monitoring systems, and provides support to end users by effectively working incidents.

Technology-Specific Qualifications:

  • End User hardware technologies (Desktop, Laptops, Mobile, IOS, MAC)
  • Windows Operating Systems Windows 7/Windows 10.
  • Virtual Desktop technologies Citrix XenDesktop.
  • Messaging platforms Exchange\Office 365.
  • IM platforms Skype for Business.
  • Microsoft Active Directory Manage users, computers and GPO s.
  • Package creation and deployment tools (APP-V Sequencer, SCCM, etc.).

We are looking for applicants who have a flair for technology and are willing to take up challenging assignments.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Applicants are required to be eligible to lawfully work in the U. S. immediately; employer will not sponsor applicants for U. S. work authorization (such as an H-1B visa) for this opportunity.



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